Questions around cancellation
Q. Will I get a full refund on my registration fee?
A. Yes, you will get a full refund on your registration and BCcampus is waiving the $25 cancellation fees.
Q. What can I do about my flight/airline bookings?
A. Please contact your airline directly to learn about their policies and procedures around cancellations.
Q. How do I cancel my overnight accommodations?
A. For any guests that have booked at the Pinnacle Hotel Harbourfront, please call 1-844-337-3118. For any other accommodations, please call your provider directly to discuss cancellations.
Q. Is the Festival postponed or cancelled?
A. At this time, we are focused on providing refunds and notifying all that are impacted. We don’t know whether the Festival of Learning 2020 will be postponed or cancelled, but we are working together to make a plan and we will let you know as soon as we can.